Shipping Policy
Shipping Processing Time
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All orders are processed within 2-3 business days of receipt, or within the lead time specifically mentioned for the product on our website.
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Orders are not processed or shipped on Sundays or public holidays.
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If we are experiencing a high volume of orders, shipments may be delayed by a few days. In case of a significant delay, we will contact you via email or phone.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
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Free Shipping
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​We offer free shipping for all products within India.
Prices listed for each item are the final cost to the buyer and there are no hidden charges.
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Prices quoted in ₹ are valid for delivery within India only. For international deliveries, please contact us.
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For remote locations not served by courier, orders will be shipped via Indian Post, at extra cost as actuals.
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Cash on Delivery (COD)
We do not offer cash on delivery.
Shipment Confirmation & Tracking
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You will receive a shipment confirmation email with your tracking number once your order has been shipped.
Taxes
All prices shown are inclusive of GST.
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Damages
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Artisans India is committed to ensuring the safe delivery of your order. If your order is damaged during transit, please contact us immediately with order details.
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Retain all packaging and damaged goods for inspection.
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Missing or Stolen Shipments
If your shipment shows as delivered but you have not received it, please contact us immediately. We will work with the courier service to resolve the issue, but cannot be held responsible for theft or loss after delivery confirmation.